FAQ's
About The Best Pricer
Q1: Who is The Best Pricer?
A1: The Best Pricer is your trusted online store offering top-quality electronics and gadgets at unbeatable prices, dedicated to making tech affordable and accessible.
Q2: What makes The Best Pricer different?
A2: We focus on value, quality, and customer service—negotiating volume discounts with brands, ensuring product authenticity, and providing dedicated U.S.-based support.
Q3: What kind of customer support do you provide?
A3: Our U.S.-based customer care team is available via email and phone to assist you—no bots or long wait times.
Shipping & Delivery
Q5: Where do you ship?
A5: We currently ship exclusively within the United States.
Q6: Is shipping free?
A6: Yes! We offer free standard shipping on all orders in the USD ($), with no minimum purchase required.
Q7: How long will it take to receive my order?
A7: Orders are typically processed within 1–3 business days (Monday to Friday).
- Transit Time: 3–4 business days (Monday to Friday)
- Total Delivery Time: 4–7 business days (Monday to Friday)
Q8: How do I track my order?
A8: You will receive a shipping confirmation email with a tracking number that becomes active within 48 hours.
Q9: Can I change my shipping address after ordering?
A9: Please contact us within 24 hours to update your address. After processing or shipping, changes cannot be made.
Q10: What happens if my package is damaged or incomplete?
A10: Report damages or missing items within 48 hours with photos. We will investigate and may offer replacement or refund.
Returns & Refunds
Q11: What is your return policy?
A11: We offer a 30-business-day (Monday to Friday) return window for unused, unworn items in original packaging.
Q12: How do I initiate a return?
A12: Email contact@thebestpricer.com with your order number, reason for return, and photos if applicable.
Q13: Who pays for return shipping?
A13: Customers pay return shipping unless the item is defective or incorrect.
Q14: Are there items that cannot be returned?
A14: Yes. Gift cards, sale items (unless defective), personalized/custom items, and used or worn products are not eligible.
Q15: How long does a refund take?
A15: Refunds are processed within 10 business days (Monday to Friday) of receiving the returned item and credited to the original payment method.
Q16: Do you charge a restocking fee?
A16: No, we do not charge any restocking fees.
Q17: Can I exchange an item?
A17: Yes, initiate a return for the original item and place a new order for the desired product.
Payment & Security
Q18: What payment methods do you accept?
A18: We accept Visa, Mastercard, American Express, Discover, Diners Club, JCB, Elo, Union Pay, Shop Pay, Apple Pay, and Google Pay.
Q19: Is my payment information safe?
A19: Yes. All payments are encrypted via PCI DSS Level 1 compliant gateways with SSL technology.
Q20: Can I cancel my order after payment?
A20: Orders can be canceled within 24 hours of placement by contacting us.
Q21: What if my payment is declined?
A21: We will notify you and may hold or cancel your order pending verification.
Contact Us
Business Name: The Best Pricer
Phone: +1 934 202 5455
Email: contact@thebestpricer.com
Address: 17 Oceanview Ave #3, Valley Stream, NY 11581, United States
EIN Number: 33-2522354
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday), Eastern Standard Time (New York).
Response Time: We aim to respond within 24 hours.