Warranty Policy

At Best Pricer (TECH RESELL LLC), we are committed to providing our customers with high-quality products. To ensure your peace of mind, we offer a warranty on the products we sell. Below are the details of our warranty policy.

1. Warranty Coverage

We provide a manufacturer’s warranty on most of our products. The coverage typically includes defects in material or workmanship under normal use. The warranty duration varies depending on the product and manufacturer.

  • Standard Warranty Period: 30 days to 2 years, depending on the product category.

  • Warranty Starts: From the date of purchase.

2. What is Covered?

The warranty covers:

  • Defects in Material and Workmanship: If the product fails due to defects in materials or assembly during the warranty period.

  • Hardware Failure: If the hardware is faulty or fails under normal use conditions.

3. What is Not Covered?

Our warranty does not cover:

  • Damage Caused by Misuse: Including but not limited to physical damage, improper installation, or accidents.

  • Normal Wear and Tear: Such as scratches, dents, and fading that occur through regular use.

  • Unauthorized Repairs or Modifications: If the product has been altered or repaired by unauthorized parties.

  • Consumables: Items like batteries or accessories are often excluded unless explicitly mentioned.

4. How to Make a Warranty Claim

If you believe your product is eligible for warranty coverage, please follow these steps:

  1. Contact Us: Reach out to our customer support team at contact@thebestpricer.com or call us at +1 934 202 5455.

  2. Provide Proof of Purchase: To process your claim, we will need a valid receipt or proof of purchase.

  3. Describe the Issue: Provide a detailed description of the problem you’re experiencing with the product.

  4. Return Instructions: If necessary, we will provide you with return instructions for a defective product.

5. Warranty Repairs or Replacements

Once a warranty claim is approved, we will:

  • Repair the defective product, if possible.

  • Replace the product with a new or equivalent item if it cannot be repaired.

  • If a replacement is not available, we will offer a refund or a store credit (depending on the circumstances and product availability).

6. Warranty Limitations

  • International Warranty: Our warranty policy applies only to purchases made in the United States unless otherwise specified.

  • Third-Party Products: Products purchased through third-party sellers or resellers may have different warranty terms. Always check the warranty details at the time of purchase.

  • Non-Transferable Warranty: The warranty is only valid for the original purchaser and cannot be transferred to another person.

7. Exclusions

  • Damage Due to Shipping: If the product is damaged during shipping, please contact us within 48 hours of receiving the item. We will guide you through the process of filing a shipping damage claim with the carrier.

  • Software Issues: Software-related issues are not covered by our warranty. Please refer to the software provider's support for assistance.

8. Warranty Claims Process Timeline

  • Response Time: We aim to respond to all warranty claims within 1-3 business days.

  • Repair/Replacement Time: Once a claim is approved, the repair or replacement process may take up to 7-14 business days depending on product availability and the complexity of the issue.

9. Contact Us

For any warranty inquiries or claims, please contact us via:

🏢 Company Name: Best Pricer (TECH RESELL LLC)

📧 Email: contact@thebestpricer.com

📞 Phone: +1 934 202 5455

🕒 Business Hours: 9:00 AM to 5:00 PM EST (Monday to Friday)

📍 Address: 17 Oceanview Ave Apt 3, Valley Stream, NY 11581, United States

🔢 Trade Number: 10042770